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Unfortunately, one of the coasters was broken when we opened the package. Probably should have better internal packaging.
Anyway, I reached out to the Li Ziqi Shop when these arrived to ask for a replacement several days ago, but I have received no response.
Overall:
Product: 5
Packaging: 3
Post Purchase Customer Service: 4
I'll be more than happy to update my review if this issue is resolved.
Thanks.